When product recall has to happen.
It has to happen quickly.
If your brand’s reputation is on the line due to a product recall, then you need to know about it immediately. You need a team you can trust to get things done, quickly, efficiently and transparently. Our team is quick to respond with product recall procedures and are experienced at handling every possible store product recall situation.
- Through our product retail services, we speak to
the right people and can pinpoint the best route to follow in order to resolve your individualised issue.
Tech is good but people are better
Our team is always on the ball, which means we ensure that your products are withdrawn from retailers, wholesalers and distribution centres. We support you in getting new product launches back into the supply chain and return your products when required for testing, evaluation and examination.
- We ensure that product recall situations are managed carefully to provide you with live updates of the withdrawal and provide auditable evidence using our technology to ensure a speedy, smooth and effective recall of your product.
Our Brand Champions are within 10 miles of 97% of stores in the UK, ready to support with 365-day promotion for your brand.
Shelf-space. Positioning. Visibility. Product selection. A lot of thought and expertise goes into maximising your sales. We get it. And whether its POS installation, check and fix, auditing or range changes, we combine big brains with big data to make sure the right improvements happen.
1,000,000+ interventions each year
3,500+ data-led calls per week
3 billion data units at our fingertips
The road to greater brand awareness
Our Customer Partnership Team is here to be your ally, not just a service provider. We're dedicated to driving your success, built on a foundation of trust and collaboration. Think of us as your partners in growth, offering you fresh perspectives and a can-do attitude that knows no bounds.
With our wealth of industry experience and expertise, we're all about providing practical, data-driven solutions that empower you to make decisions with confidence. No challenge is too big, no opportunity too small – we're ready to tackle them all together.
- Listen, Analyse, Advise
We're all about understanding your needs, sorting through data insights, and offering smart solutions to deliver on your objectives.
- Picking the Best
We analyse your data to understand which team is best suited, where we should go and how to optimise the effectiveness of your campaign.
- Making a Plan
With everything considered, we’ll pull together and align on a winning brief for our Territory Sales Manager and/or retail merchandisers to execute. We’ll also run time in motions in-store ahead of the activity to eliminate any issues before they become problems.
- Finding the Right Team
It’s all in our hands now - well, the hands of our field management technology, which allocates the work to our local Territory Managers or the best merchandiser for the job. Not only does our data & tech maximise efficiency, but it also minimises commercial and environmental impacts.Â
- All Systems Go
As we go live in-store, you’ll never have to wait until the end of the campaign to find out how things went. We’ll provide you with access to bespoke live reporting and feedback from the field so you can actively track against the campaign objectives by the hour.Â
- Sharing Results & Analysis
Post-activity wash-ups, productivity analysis, test-and-learn analysis, and continuous improvement are what we’re all about. We’ll always do a good job, but each job is an opportunity to go one better next time and really get the best out of what we can do for you. From your account manager to each in-store colleague, we share the same passion for your product as you do.
The road to greater brand awareness
Our Customer Partnership Team is here to be your ally, not just a service provider. We're dedicated to driving your success, built on a foundation of trust and collaboration. Think of us as your partners in growth, offering you fresh perspectives and a can-do attitude that knows no bounds.
With our wealth of industry experience and expertise, we're all about providing practical, data-driven solutions that empower you to make decisions with confidence. No challenge is too big, no opportunity too small – we're ready to tackle them all together.
Engage, align and inspire: Our commitment to customer care
Ready to Join Us?
At Tactical Solutions, your career development is our priority. We're committed to providing a platform for innovation, growth, and success. Join us and contribute to shaping the future of field marketing.
Join our mission to innovate the retail industry and beyond. Explore our roles and apply today!Â